Microsoft has released the new Skype for Business for Mac product on October 26, 2016, as a replacement for the old Lync for Mac IM client.
On the 'General' preferences page, the product contains a 'Collect Logs' button. When I click that, nothing happens.
Skype For Business Mac Updates
Microsoft this week announced Skype for Business client application updates for Mac, iOS and Android devices. A new and currently available Mac client update adds full-screen sharing, one-click. Microsoft this week made a couple of Skype announcements, including improvements to a Skype for Business Mac client that's at the private preview stage, as well as a new free Skype Meetings offering. If the user of the Skype for Business on Mac desktop client is a callee, or the client is a mobile client, it will keep the original behavior. In addition, this update currently only addresses the issue for the sender side.
I'd like to know where the product stores its log files when a user clicks on this button. On previous Lync versions, the log files were stored under ~/Library/Logs, but I did not see any Skype for Business log files there after clicking this button.
Skype For Business Mac Issues
Where can I find the log files for this new client?
nwinklernwinkler1 Answer
Based on this blog entry, the log location is:
This directory contains a file called sfbmac.log, which has the log information from the Skype for Business for Mac client.
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Hi Franky,
No have no issue in saving the correct autodiscover url in manual configuration.
Using the manual configuration with the url format for mobility however in my opinion based on Microsoft's blurb will not work if you have the latest Nov 2016 Cumulative Update - with this update is it the case the Mac client will be treated as a desktop client hence in my case (Nov 2016 CU installed) mobility is not a requirement, I have tried using the correct mobility url but it will not sign-in, however if mobility is not required then the automatic discovery (autodiscover checked) should work (which will look at the local pool fqdn on port 5061). For those that don't have the latest CU installed then the manual mobility URL should work - folks may need to install the skype for business web services cert locally and the root chain cert though for this to work if off the domain. In my case the Mac is not on the domain, thus I am going to install the certs locally on the Mac later when I get into work. I may also add it to the domain just to see if it works off the bat now that Nov 2016 CU is installed on the skype servers. Now it maybe the case that I need a reverse proxy but shouldn't if the Mac is suppossedly treated as a desktop client (As you said though the Mac client is built on same stack as mobile clients)
Please see
What's New Skype For Business Mac
Mobility Policy required | With the release of Skype for Business Server 2015 CU4 (now available) and Lync Server 2013 CU8 HF1 (now available), we will support Skype for Business on Mac as a desktop application. This means that having a mobility policy assigned to Mac users will not be required. Until these server updates, Mobility enablement on the server side is required. |